Madhubhan Resort & Spa – FAQs
Check-in & Check-out
- Check-in: From 2:00 pm (early check-in subject to availability & fee).
- Check-out: By 12:00 pm (late check-out on request, charges may apply).
- Luggage Storage: Available at reception free of charge.
Booking & Cancellations
- Amend bookings via the website you booked from.
- Direct bookings: Email reservations@madhubhan.com .
- Cancellation Policy: Free up to 72 hrs before arrival. Later cancellations charged full booking amount.
Check-in Requirements
- Foreign Nationals: Passport + valid Visa/OCI with arrival stamp.
- Indian Nationals: Passport, Driving License, Voter ID, or Aadhaar.
- Minimum Age: 18 years. Children under 18 must be accompanied by parents.
Payments
- All major credit cards accepted.
- Cheques accepted only if submitted 7 days in advance.
Facilities & Services
- Wi-Fi: Complimentary for in-house guests.
- Breakfast: Included (7:00 am – 10:00 am, 24Seven Coffee Shop).
- Room Service: Available 24 hrs.
- Laundry: Chargeable (pickup 9:00 am, delivery 7:00 pm). Express available.
- Electronic Lockers, Hairdryers, Tea/Coffee Makers, Mini-Fridge, Iron & Board: in all rooms.
- Doctor on Call: Available within 15 mins.
- Parking: 80 cars (guest) + 300 cars (banquet/valet).
- Car Wash: On request (chargeable).
Family & Kids
- Kids play zone, indoor games, tennis & swimming pool.
- Baby Cots: Free, subject to availability.
- Extra Bed: Available at additional cost.
- Child Policy: 6 years & above charged extra.
Pets & Smoking
- Pets allowed (T&C apply).
- Smoking only in designated areas.
Dining
- 24Seven Coffee Shop: Breakfast (7:00-10:00), Lunch (12:00-15:00), Dinner (19:00-22:30), A la carte 24 hrs.
- Banyan Tree (Asian): 19:00-23:00 (Closed Tue).
- Mexican Tapas Bar / Kouzina (Italian-Mediterranean): 19:00-23:00, Sunday Brunch 11:30-15:00.
- Madhubhan Food Galleria: 10:00-22:00.
- Jain Food: Available on request (exclusive Jain kitchen).
- Bakery: In-house.
Wellness
- Health Club: 6:00-10:00 & 16:00-19:30. Free for in-house guests.
- Spa & Salon (Rejou): Treatments for guests 18+. Limited salon services for 15+.
Travel & Transfers
- Airport/rail pickup/drop: Available (chargeable, pre-booking required).
- Nearest ATM: 1 km (SBI, Janta Circle).
- Pharmacy: 2 km (Mogari Road).
Weddings & Events
- Capacity: 360 pax in 120 rooms.
- Venues: 3 indoor, 5 outdoor (from 60 to 2000+ guests).
- Decor: Panel of event planners available.
- Contact: +91 97277 86930 | sales@madhubhan.com
Conferences
- Venues: Magnolia Hall (60 pax), Gulmohar Hall (300 pax), Motodome (150 pax).
- Boardrooms: 2 (6 pax each), 1 (10 pax).
